What We Do
From comprehensive training to enterprise solutions, we deliver the expertise you need to succeed.
Implementation
A poorly implemented system costs more to fix than to get right the first time. Missed requirements, rushed configurations, and inadequate testing leave teams frustrated and businesses underperforming.
At Danna Holdings, we take implementation seriously. We invest time understanding your business before we touch a single setting — because a system that fits your processes is worth far more than one that was simply switched on.
Our Implementation Process
From first conversation to confident go-live
1. Discovery and scoping
We start by understanding your business — your processes, your team structure, your pain points, and your goals. This shapes everything that follows.
2. System design and planning
We map out exactly how the system will be configured to fit your organisation. You see the plan before we build anything.
3. Configuration and setup
Our consultants configure the system to your approved design — modules, workflows, user roles, integrations, and data migration where required.
4. Testing
We test thoroughly before go-live. User acceptance testing (UAT) involves your team so they are familiar with the system before it goes live.
5. Go-live and handover
We support your team through go-live day — and stay close in the days that follow to resolve any issues quickly.
6. Post-implementation review
Once the dust settles, we review the implementation with you. Are the goals being met? What can be optimised? This is where long-term value is built.
Systems We Implement
- ERP systems
- SAP
- Sage
Training
Most ERP and business system roll-outs underperform for one reason: the people using them were not trained properly. Generic classroom sessions or generic online videos do not cut it. Your team needs training that reflects their actual job, their actual workflows, and their actual system configuration.
That is exactly what Danna Holdings delivers
What Our Training Covers
End-user training
Hands-on sessions for the people who use the system day-to-day. We train by role — finance teams, warehouse staff, HR, operations — so every person learns what is relevant to them.
System administrator training
For the people who manage and maintain the system internally. We cover configuration, user management, troubleshooting, and system health monitoring.
Management and reporting training
Help your managers and executives get the dashboards, reports, and insights they need to make better decisions faster.
New user onboarding
When new staff join, we make sure they are up to speed quickly — so they are productive from day one rather than finding their feet for weeks.
Refresher and upskill sessions
Systems evolve. Teams change. Our refresher sessions keep your staff current when new modules are added, processes change, or a version upgrade rolls out.
Support
Even the best implemented system needs ongoing attention. Staff turn over. Business processes change. New modules get added. Bugs appear. Questions come up at the worst possible times.
That is where we come in. Danna Holdings provides ongoing support that keeps your systems running the way they should — so your team stays productive and your business keeps moving.
What Our Support Covers
Helpdesk and query resolution
Fast answers for your team when they get stuck. We handle day-to-day user queries so your IT department does not have to.
System troubleshooting
When something is not working as it should, we diagnose and fix it — quickly and without drama.
Configuration changes
When your business changes, your system needs to keep up. We handle configuration updates, new workflows, and module adjustments as your needs evolve.
User management
Adding new users, adjusting permissions, updating roles — we manage the housekeeping so your system stays clean and secure.
Upgrades and patches
We manage version upgrades and patches, making sure updates are applied cleanly without disrupting your operations.
Reporting and dashboard support
Need a new report? An existing one that is not quite right? We build and refine reports so your team always has the information they need.